FAQs Follow
Can I partner with Gomo?
To coincide with the launch of Gomo, we will also be launching our reseller's program. To find out more information about why you should join and how the program works, visit the reseller's section of our website.
Does Gomo support branching?
Yes, using Gomo’s action controls you can create branching content.
Does Gomo have a selection of different devices on the platform that you can preview?
Yes – the Gomo previewer allows you to test on desktop, tablet and smartphone, all within your browser.
What format are the courses produced as?
Gomo produces SCORM-compliant HTML5 content by default.
Does Gomo have Tin Can / xAPI support?
Yes, Gomo has TinCan / xAPI integrated and is used by the Gomo learning suite to provide great insights into learners' journeys through Gomo Hosting and Analytics.
Will Gomo be compatible with my LMS?
All content created in Gomo will be compatible with SCORM 1.2. Therefore, if your LMS can support HTML5-based e-learning and supports SCORM 1.2, then it should support Gomo content. When you have finished building your course, you can use Gomo’s simple publishing process to package your course into a SCORM zip file which you can upload to your LMS. Gomo also supports Tin Can.
How do I access Gomo?
Gomo is a Software as a Service (SaaS) product hosted online in the cloud. What this means is that you don’t need to install any software to use Gomo, you will simply access the Gomo solution via a desktop PC or Mac with an active internet connection. In addition to being available via a web browser, as an online product, Gomo also allows you to collaborate with your colleagues anywhere in the world on courses in Gomo
How do I sign up?
For the personal and small team packages, you can sign up for a free 21 day trial directly from this website. For enterprise accounts, please contact us.
What if I run out of storage?
No problem, we can add more storage to your account. Additional storage will be available as an add-on to your subscription cost.
Can I add more users?
Yes, you can add more users to the Small team and Enterprise packages. For Small team subscriptions, additional users will be an add-on to your subscription. For Enterprise subscriptions, please contact us.
What skills do I need to use Gomo?
You only need basic computer knowledge. If you use programs like MS Word or PowerPoint, then you will be able to use Gomo with no problems. It has an easy-to-use and intuitive interface.
How can I go about building e-learning as a team?
If you have a Small Team or Enterprise subscription, Gomo supports a number of user roles for team collaboration.
- Administrator – Administrative access to the entire Gomo portal.
- Editor – Editors can edit content within projects they are assigned access to
- Reviewer – can review and/or test the learning they are assigned access to
These levels have been designed around the standard course flow, allowing people to review and edit at the same time. You can run multiple projects simultaneously within the portal, picking and choosing which users have access to which courses.
Can I access Gomo from anywhere?
Gomo is Software as a Service (SaaS) solution and is designed specifically to be accessed via the web. As long as you have an internet connection, you can log in via a web browser and access the tool.
How can Gomo fit in with my existing blended learning strategy?
Whether you are developing e-learning or m-learning Gomo is just another delivery format for your content. Both e-learning and m-learning actually make designing your blend easier and more effective, as you have more options available to you.
How Gomo fits in with your existing strategy will depend on your requirements, your organization’s wider strategy, and the training need at hand. It could be that you wish to turn face-to-face training into e-learning or perhaps mobile is a more effective way of pushing out information to your learners.
Does learning developed in Gomo track usage and report for compliance?
Content built in Gomo is SCORM 1.2 compliant and can be distributed via your LMS (Learning Management System). The LMS will track usage, capture user data and send information such as test scores back to the LMS when the user interacts with the content.
Can I create content in any language?
Gomo should handle any special characters that are supported in HTML. When a special character is added to a screen, it is encoded into its HTML code form, e.g. 参 = 参
This ensures that the content will be correctly interpreted by browsers. When adding text to a screen it can be configured to align right if needed. However, it is worth noting that it will align in relation to the content column it appears in. E.g. if you had a 3 column layout and add content in the left column, the text would still appear in that column, albeit right aligned.
Is there a setup fee?
No. All plans come with free set up.
Is there a minimum term of commitment when using Gomo?
For the personal, small team and Enterprise packages the minimum contract period is 12 months.
Can I switch plans?
Of course. If you have a personal or small teams plan and are the account owner, you can log in to your account portal and update your plan from there. If you are looking to upgrade to or have an enterprise account, please contact us to discuss your requirements.
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